PEAK PHARMACY
12 FYFIELD BARROW, WALNUT TREE, MILTON KEYNES, BUCKINGHAMSHIRE, MK7 7ANContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about PEAK PHARMACY.
Reviews
-
Review titled Extended timescales
Rated 3 stars out of 5
by Anonymous - Posted on 29 October 2023
Very disappointed to be told that prescription requests need to be placed 7 to 10 days in advance. Such a deterioration in service.
Visited October 2023
PEAK PHARMACY has not yet replied.
-
Review titled A disorganised failure
Rated 1 star out of 5
by Anonymous - Posted on 04 June 2023
Ever since this once small independent chain was acquired by Peak Pharmacy, every interaction is a disaster. There are regularly missing items in my prescription requests. They do not check everything is in order before completing the transaction. Their computer records are not up to date - and I can prove that - which is a big concern for the security of my personal and medical information. On a recent visit, there were 13 people ahead of me in the queue and each customer’s request took an abysmally long time to process. Currently, I have been waiting 10 days to be notified that a repeat prescription is available to collect from the point of sending the request to my GP’s surgery. The confidence and experience I have with the surgery leads me to believe they take no more than 48 hours to review and send send prescriptions to Peak Pharmacy. A further eight days? This is not acceptable. I will be instructing my GP practice to remove Peak Pharmacy as my nominated pharmacy. At what point are they so poor at practice that they are a danger to the public?
Visited May 2023
PEAK PHARMACY has not yet replied.