Peartree Pharmacy
Peartree Lane Surgery, 110 Peartree Lane, Welwyn Garden City, Hertfordshire, AL7 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Service
Rated 3 stars out of 5
by Paul Seymour - Posted on 23 October 2024
Picked up prescription in bag only to find when opened (two days latter) that an item is missing. Cant get them to answer the phone. Been trying for in excess of an hour. This is very poor and potentially dangerous
Visited October 2024
Peartree Pharmacy has not yet replied.
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Review titled Variable staff mean variable service
Rated 3 stars out of 5
by Anonymous - Posted on 28 September 2024
There are generally always issues with my prescription, but the attitude of the staff varies widely from helpful and friendly to rude and dismissive. Today we had rude and dismissive, and a complete failure to understand the effect of not getting medicines on my daily life.
Visited September 2024
Peartree Pharmacy has not yet replied.
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Review titled Really need to find a way to answer the phone
Rated 2 stars out of 5
by Anonymous - Posted on 01 August 2023
I don't know why, but the staff at this pharmacy do not answer the phone. We have tried for over two days, repeat dialling literally for hours at a time. It wouldn't matter if you didn't have to phone before collecting unusual medications, but the system is that 'unusual' meds on prescriptions that have been sent through electronically will not be ordered (if they are not regular repeats) until you have either been in to see them in person or phoned. If you can't get there in person and are relying on phoning so things can be ordered you really, really need someone to pick up the phone! Brilliant pharmacy otherwise, but this problem needs sorting out.
Visited July 2023
Peartree Pharmacy has not yet replied.