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Penn Hill Pharmacy

9 South Street, Yeovil, Somerset, BA20 1QE

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Very helpful and caring staff

    Rated 5 stars out of 5

    by Sandra - Posted on 11 October 2023

    I find Penn Hill pharmacy staff helpful and caring. Nothing is to much trouble for them. They explain things clearly and check up on you .

    Visited October 2023

    Report as unsuitable

    Review titled Penn Hill Pharmacy

    Replied on 13 October 2023

    Dear Sandra Thank you for your feedback and for taking the time to share the positive experience you had with the pharmacy team. Your comments are really appreciated Karen

    Report as unsuitable


  2. Review titled Bad customer service

    Rated 1 star out of 5

    by Anonymous - Posted on 25 May 2023

    Waited in queue for 10 minutes. At least 5 staff around ,totally ignoring customers, not making eye contact no sorry for keeping us waiting Didn’t have prescription I needed, didn’t offer to order in,as boots did. Staff need to be trained on customer service. Would not go back

    Visited May 2023

    Report as unsuitable

    Review titled Penn Hill Pharmacy

    Replied on 13 October 2023

    Dear Patient Thank you for your feedback. I am very sorry about your experience earlier this year. We have discussed your comments and hope that if you were to visit again you would find an improvement in our service. Karen

    Report as unsuitable