Reeds Pharmacy
The Globe, Frances Street, Truro, Cornwall, TR1 3DPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Waste of time!
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2024
I wonder why they are issuing appointment times for vaccinations and then completely disregarding the times and having people just join an extremely long queue. I arrived at the appointed time but had to cancel as the queue stretched outside the premises. If I had waited I would have had no transport home.
Visited October 2024
Reeds Pharmacy has not yet replied.
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Review titled Poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 19 July 2024
Medicine was not delivered without any notification. Elderly father was without medication and when I called they said they were extremely busy and didn’t know when they could fill it. Called to check if medicine was filled so I could come get it and got verbally attacked and hung up on!!! This was a horrible experience! I would never recommend anyone to go there!
Visited July 2024
Reeds Pharmacy has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Claire - Posted on 14 July 2024
This pharmacy is lovely: the pharmacist is especially knowledgeable as well as being incredibly kind and thoughtful. He treats all the customers as individuals and takes care to explain each medication, showing understanding of everyone's needs. The other staff are amazing and also go above and beyond to do their utmost to help everyone. Sadly the NHS and health system do not always work as smoothly as they should, and medication is sometimes out of stock, but the staff ensure that this is followed up immediately and check that customers have all that they need. The shop itself is beautiful and well-stocked with luxury and everyday items for the bathroom and dressing table. Highly recommended!! When my own script was sent through, the staff ensured that all medication was available, even seeking alternatives if needed. When my daughter was recently poorly, her medication was ready within 10 minutes, despite it being a very busy pharmacy! Thank you!!
Visited July 2024
Reeds Pharmacy has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Christine - Posted on 03 June 2024
They never answer the phone. They were delivering my precriptions and have now decided not without any prior warning. Takes nearly 10 for you to be ablecto get precriptions. They are rude, unhelpful. Have told told as a person with terminal cancer to order a cab to pick up my own precription. I will never ever use this farce classed as a pharmacy. I will go out of my way to tell anyone i know not to use this sorry excuse for a pharmacy
Visited June 2024
Reeds Pharmacy has not yet replied.
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Review titled Immediate help
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
Had a painful UTI and after a quick phonecall I was invited down to answer some questions. Given 3 days antibiotics. Excellent service.
Visited February 2024
Reeds Pharmacy has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 14 November 2023
Went for a pre booked Covid/flu jab, called ahead, prior to parking to check appointment was still going ahead, informed yes no issues. Showed up to my appointment, after having drove to Truro specifically for the appointment and paid £5 for parking, only to then be told that they have no jabs left and are awaiting more, no call in advance to people that pre booked and not told when I specifically called ahead that there was a shortage. So thanks again Reeds pharmacy for your usual poor service, I wasted trip and a waste of money having to pay for parking, rubbish service, would 100% not recommend
Visited November 2023
Reeds Pharmacy has not yet replied.