Richmond Pharmacy
57 RICHMOND ROAD, STECHFORD, BIRMINGHAM, B33 8TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled so bad I have moved to another pharmacy
Rated 5 stars out of 5
by Penny D - Posted on 03 January 2023
prescription ordered and authorised in good time - sent to the pharmacy on 28th December - finally delivered lunchtime today after eventually managing to have a telephone call answered following several days trying at random times throughout the day - last medication taken this morning had I not managed to get through would have been left without essential medication - last time I went to collect it because I couldn't get a response to phone calls only to be told it was out for delivery so wasted journey - this is the 3rd time we have been in a position on running out of meds despite ordering in plenty of time - spoken to GP surgery and arranged for alternative chemist for the future - seems to be a theme reading the other reviews - which don't appear to have been responded to - very unprofessional however their drivers who deliver are very helpful, pleasant and polite - pity that does not carry across to the staff in the pharmacy
Visited December 2022
Richmond Pharmacy has not yet replied.
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Review titled Never answer phone & measured meds wrong
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2022
My daughter was prescribed five days of antibiotics however there was only 3 and half days worth in the bottle. Have tried calling and emailing them so they can rectify this but to no avail. They NEver answer the phone
Visited December 2022
Richmond Pharmacy has not yet replied.
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Review titled Non Communication
Rated 1 star out of 5
by Mrs Galliers - Posted on 06 December 2022
I have only used this pharmacy for a short time and I am regretting it already. Firstly we waited a week for some tablets to be delivered for my husband and recently tried on numerous occasions to contact them by phone with regard to his repeat prescription by now he’s completely run out. I contacted my surgery and they have assured me the medication prescription has been sent to the chemist. They said the only number they have is the same as mine and to keep trying. I have even tried to email them but it won’t go through. I will have to look for an alternative that can offer a better service.
Visited November 2022
Richmond Pharmacy has not yet replied.
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Review titled Delivering without consent
Rated 1 star out of 5
by Anonymous - Posted on 21 October 2022
I’ve asked the chemist several times to not deliver medication to the house as they are psychotic meds for a family member. They delivered the medication again, now the family member got hold of it and will not take them at all. They have ruined it and now we have to deal with the consequences of not taking meds. I would not recommend this chemist
Visited October 2022
Richmond Pharmacy has not yet replied.