Robin Hood Lane - Jade Pharmacy
1 Robin Hood Lane, Hatfield, Hertfordshire, AL10 0LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lack of Customer Service
Rated 2 stars out of 5
by Anonymous - Posted on 09 April 2023
Every time I have visited this pharmacy I and my family have the same experience. You are never acknowledged whilst waiting at the counter, just ignored whilst the 4 or 5 staff get on with their work. There is no hurry and they appear slow and you, the customer, are at the bottom of their list for attention. It's embarrassing and I find them extremely rude. The person who does eventually get to you seems to be the only one trying hard to deal with customers. They make you feel like they are the most important people on the planet and you are the least. I have had the exact same experience at their other branch in Hatfield.
Visited March 2023
Robin Hood Lane - Jade Pharmacy has not yet replied.
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Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 30 March 2023
When Jade first took over service was not so quick, and a bit surly. Now it is excellent, polite and speedy, and advice is given as required. I recommend them.
Visited March 2023
Robin Hood Lane - Jade Pharmacy has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
I find the staff to be extremely helpful and friendly whenever I visit. I’m extremely happy with the service they provide.
Visited March 2023
Robin Hood Lane - Jade Pharmacy has not yet replied.
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Review titled Work hard to give a great service
Rated 5 stars out of 5
by Anonymous - Posted on 24 March 2023
I get all my repeat prescriptions there and it is always a good service. Pharmacists are helpful and work hard. They are open till 7 which is very useful and now on Saturday.
Visited March 2023
Robin Hood Lane - Jade Pharmacy has not yet replied.
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Review titled Best Practice
Rated 5 stars out of 5
by Terry Shipp - Posted on 30 March 2023
The change to Jade Pharmacy has made a big difference dealing with staff who want to help you, always saying hello, i had a change in medication and got a phone call checking if i was getting on alright with it.
Visited March 2023
Robin Hood Lane - Jade Pharmacy has not yet replied.