SEFGROVE PHARMACY
3-5 WESTOW HILL, LONDON, SE19 1TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Child blood pressure
Rated 1 star out of 5
by CarlyT - Posted on 20 January 2024
I was told late last night that I need to get my daughter blood pressure done before Monday. As it's a weekend I went to chemist. My daughter is 10 and just started new adhd medication and experiencing bad side effects so Camhs said go chemist get blood pressure checked. Took my daughter in and they said they will charge £15 to check her blood pressure only over 40s are free. As we couldn't afford it couldn't get it done. Absolutely disgraceful.
Visited January 2024
Review titled SEFGROVE PHARMACY
Replied on 30 January 2024
Thank you for your review and for highlighting this information. We understand your frustation but the NHS specification for the blood pressure service is only aimed at adults. We were able to provide this service for patients who do not fit the criteria, privately, at the same cost of which the NHS pays us for the hypertension service. We will alert CAMHS that they should be only referring patients to the doctor for a blood pressure check. I have attached the specification for your information. https://www.england.nhs.uk/wp-content/uploads/2021/11/PRN00173-adv-service-spec-nhs-community-pharmacy-hypertension-case-finding-advanced-service-v2.3.pdf Kind regards Sefgrove Chemist
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Review titled Efficient and friendly service
Rated 5 stars out of 5
by Dr Dima Aranki - Posted on 09 December 2023
Pharmacist and all the team were courteous and efficient as I collected my mother’s prescription. I also returned the next day to purchase medication for my husband’s viral illness and all the team were excellent.
Visited December 2023
SEFGROVE PHARMACY has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Chris Lewis - Posted on 25 June 2023
The staff are helpful and active in sourcing medicines, at a time when they are in short supply. They continue to offer an efficient and friendly service.
Visited June 2023
SEFGROVE PHARMACY has not yet replied.
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Review titled Nonsense information
Rated 3 stars out of 5
by Anonymous - Posted on 23 May 2023
They never answer their 'phone. The premises is Not, I repeat, Not wheelchair accessible. I have to bang on the window and wait until someone comes out.
Visited May 2023
Review titled SEFGROVE PHARMACY
Replied on 24 May 2023
Sorry to hear that we have not met your expectations but it was around lunchtime when you called and the pharmacist had answered the phone to let you know that a prescription had arrived with other medication from a previous day. The shop was already filled with customers waiting and the staff member went to serve you. We are more than happy to assist you and discuss further if you would like to. Regards The Sefgrove Team