SIANORA PHARMACY
91 SEA STREET, HERNE BAY, KENT, CT6 8QQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Confrontational
Rated 2 stars out of 5
by Customer - Posted on 18 September 2024
I have used this pharmacy for a number of years with no issue and the majority of the staff are friendly and helpful. However I had a few disappointing interactions with the pharmacist who was unhelpful and somewhat confrontational. I was accompanied by different people on these occasions and they remarked on the service as well. As a result I have changed my nominated pharmacy.
Visited August 2024
Review titled SIANORA PHARMACY
Replied on 16 November 2024
Dear Patient, Thank you for your feedback We apologise and empathise for the poor experience you described in your feedback. Unfortunately none of the pharmacy staff have a recollection of this event happening at Sianora Pharmacy. If you would be happy to discuss this further, please contact me on olabimpe.kunlipe1@nhs.net. We would like to also reassure you that we take incidences like this seriously and take measures to avoid this from happening in the future. Kind regards, Olabimpe Kunlipe Superintendent (Sianora Pharmacy)