ST. GEORGES PHARMACY
ST GEORGES MEDICAL CENTRE, PARSONS LANE, LITTLEPORT, CAMBRIDGESHIRE, CB6 1JUContact details and opening times
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Review titled Poor service - very disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 15 September 2023
Since a takeover a few months ago, the front counter staff are terribly difficult to understand and also seem to have trouble understanding customers which is very frustrating. The only server when I visited was flustered, trying to deal with four customers all at once rather than dealing fully with one and moving on to the next one. We ended up all hoovering around the till waiting for our prescriptions. She was going back and forth with our details and not achieving much at all. An elderly lady in the shop at the same time of me was even asked to spell her surname of Brown numerous times. Another man had a bar code on his phone which she took off him and wandered about with. One lady bought a piece of paper with her name on it which the server assumed was a prescription. There used to be a couple of servers in the evening after school/work time, now there is only one, creating queues. I order my prescription a week in advance, as I have done for years, I no longer get any text confirmation of it being ready to pick up. When I went to pick it up after 9 days, it was not made up nor was all the medication was available, so now I have to make another journey to pick up the remaining tablets. The shop looks shabby with hand written price tags and what seems to be a lot of discontinued stock Unfortunately the only other pharmacy in the area is run by the same company, so I am reluctant to change. What a shame Lloyds Pharmacy had to go.
Visited September 2023
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