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Stapleton Pharmacy

5 FROME VALLEY ROAD, STAPLETON, BRISTOL, BS16 1HD

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Patient ratings and reviews

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Reviews

Displaying 1 to 4 of 4

  1. Review titled The worst pharmacy ever!

    Rated 1 star out of 5

    by Anonymous - Posted on 24 October 2024

    GP approved my med on the 8th and today is the 24th, still haven't received any notification about medication collection. Called 20 times throughout the week and the staff never picked up calls. So why bothered having a landline??? I tried emailing them and waited patiently too, still heard nothing from them. When I finally got to the pharmacy in-person, the queue was so long that it extended outside the pharmacy . I'm lucky that I'm an abled person. Think about what if people who can't get out of the house due to disability. There's no way to get in touch with this pharmacy unless you have nothing to do during the day with a completely healthy body. It's ironic that this is a pharmacy who is supposed to alleviate people's physical suffering.

    Visited October 2024

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    Stapleton Pharmacy has not yet replied.


  2. Review titled Poor service

    Rated 2 stars out of 5

    by Andy - Posted on 05 July 2024

    My mum has been trying to get hold of the pharmacy by phone all day...it either rings out and automatically hangs up or engaged constantly. This isn't good enough. The pharmacy cannot be uncontactable all day.

    Visited July 2024

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    Stapleton Pharmacy has not yet replied.


  3. Review titled Poor service

    Rated 1 star out of 5

    by Anonymous - Posted on 31 January 2024

    Telephone calls are not answered. When I question this I am told 'we are too busy to answer the telephone'. Prescription ordered on line but not attended to for more than 2 weeks.

    Visited January 2024

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    Stapleton Pharmacy has not yet replied.


  4. Review titled Worst

    Rated 1 star out of 5

    by Anonymous - Posted on 11 December 2023

    The worst pharmacy for answering any calls absolute ship show. I've called 22 times this morning and it just rings through everytime until the answering machine decides to take over. I call often and ive never spoken to anyone but I guarantee this happens everyday to anyone that calls. And if you go in there they act stupid like they haven't just sat and watched the phone ring act all stupid and say we haven't heard it ring or it seems to be fine from this side. So why is it I've just spent 3hours trying to call and no one's picked up. Absolute terrible service do not use if you need any help. You'd get a shorter response from a&e

    Visited November 2023

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    Stapleton Pharmacy has not yet replied.