SUPERDRUG PHARMACY
15-17 VICTORIA ROAD, WOOLSTON, SOUTHAMPTON, HAMPSHIRE, SO19 9DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely appalling
Rated 1 star out of 5
by Anonymous - Posted on 25 March 2023
I changed to this pharmacy 6 months ago and regret it. 6 staff in the pharmacy open plan area with not one acknowledging the queues at the counter. Yes, they are busy but to ignore customers with no acknowledgment is terrible customer care. Then when a customer is actually addressed it's another 15 minutes to find their prescription. Then it has to be 'checked' whatever that means. Another 10 minutes. This being for every customer. There doesn't seem to be any care or concern that people are standing waiting to have somebody at least acknowledging them. This happens every single time.
Visited March 2023
SUPERDRUG PHARMACY has not yet replied.
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Review titled wonderful service
Rated 5 stars out of 5
by lynne atkin - Posted on 31 December 2022
i had tried several chemists for my perscription which non of them had so i tried ringing chemists in my area the only answer i got was no sorry. the lady i spoke to in superdrug was most helpful she got me to read the barcode number on the perscription to her she went and checked to make sure they had it. I went down to the pharmacy and they seemed to be already for me what a wonderful experience i could not say thank you enough.because i have real problems walking.
Visited December 2022
Review titled SUPERDRUG PHARMACY
Replied on 19 April 2024
Thank you for taking the time to share your experience and leave our pharmacy a great review. We pride ourselves on our service standards and patient care and hope that we will see you in our pharmacy again soon so we can support your healthcare needs.