Superdrug Pharmacy
46-52 NORTHUMBERLAND ST, NEWCASTLE UPON TYNE, NE1 7DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unannounced closure
Rated 1 star out of 5
by Anonymous - Posted on 03 August 2024
Whilst I appreciate the staff have to have breaks for meals etc the advertised opening hours of the pharmacy do not reflect that on arrival today at 1301 there was a sign saying closed until 1345. I have just paid money for a parking place in order to collect this prescription. The lady said they do not have to advise of closing for lunch on the web. I have no issues flexing around advertised timings. I am very frustrated at this surprise unavailability of advertised service. I will not be using this establishment again.
Visited August 2024
Review titled Superdrug Pharmacy
Replied on 05 August 2024
Thank you for your feedback regarding your experience at Superdrug Newcastle pharmacy; we would like to apologise that it did not match the standards we expected from our healthcare services. Your feedback has been escalated for this branch to review and take any action deemed appropriate to support in improving our service.