Superdrug Pharmacy
78-80 HIGH STREET, SITTINGBOURNE, KENT, ME10 4AJContact details and opening times
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Reviews
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Review titled Items do not arrive when they say they will
Rated 2 stars out of 5
by Anonymous - Posted on 25 February 2023
Twice I have ordered medications here through superdrugs online doctor. On both occasions I have a had to wait a week after they said the items would arrive for them to actually arrive. Really poor considering I pay full price for these medications as I'm not eligible on the NHS. They will only allow pick up at certain locations none of which are close to my home. So driving for 40 minutes each way and paying for parking only to be told we can only give you the sharps bin come back another day is more than a little annoying.
Visited February 2023
Review titled Superdrug Pharmacy
Replied on 11 April 2023
Thank you for taking the time to provide your feedback. We are sorry to hear that you have not been able to collect your order as expected, due to stock issues. We have forwarded your feedback to the relevant team, to remind them of the high standards we expect from our healthcare services and to ensure further training on the correct processes to follow in the event of stock issues. Please accept our apologies for any inconvenience caused.