SUPERDRUG PHARMACY
13 BOSCAWEN STREET, TRURO, CORNWALL, TR1 2QUContact details and opening times
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Reviews
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Review titled Worst Pharmacy I have ever used.
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2025
Monday, I couldn't collect my prescription because their system was down. Saturday, My prescription was apparently never sent over by my Doctor. The staff would not issue emergency prescription because according to their system I have only been there one prior to collect my medication. So they have lost a whole year of my records and because of that I am now in desperate need of medication. This is not a one-off incident either. My prescription has been messed up by them multiple times. This pharmacy is an absolute disgrace to the NHS.
Visited February 2025
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Review titled SUPERDRUG PHARMACY
Replied on 03 February 2025
Thank you for your feedback regarding your experience at the Truro Pharmacy. We would like to apologise that the experience you had does not match the standards we expect from our healthcare services and any inconvenience that this has caused. Please can you provide further details via any of routes below to help us investigate further and gather the necessary information to move this forward. Webchat: https://www.superdrug.com/contact Email: help@superdrug.com