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Superdrug Pharmacy

1-2 COTFORD PARADE, BRIGSTOCK ROAD, THORNTON HEATH, SURREY, CR7 7JG

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Reviews

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  1. Review titled Worsening performance

    Rated 1 star out of 5

    by Rabiya - Posted on 27 September 2024

    First of all, calling the pharmacy to confirm that if they have received the prescription is useless as nobody never attends the call then sorry to say one has to wait alot for someone to attend you. My husband went to collect my medicine today, he gave the details to an employee once and then had to give the details again to a second lady. People coming after him were collecting their medicines and leaving and he was still there waiting. Honestly the performance has deteriorated, we are changing the nominated pharmacy because of long waiting times.

    Visited September 2024

    Report as unsuitable

    Review titled Superdrug Pharmacy

    Replied on 01 October 2024

    Thank you for your feedback regarding your experience at Superdrug Thornton Heath pharmacy; we would like to apologise that it did not match the standards we expected from our healthcare services. Your feedback has been escalated for this branch to review and take any action deemed appropriate to support in improving our service.

    Report as unsuitable