Superdrug Pharmacy
72 FORE STREET, REDRUTH, CORNWALL, TR15 2AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unwilling staff
Rated 1 star out of 5
by Anonymous - Posted on 25 April 2023
I meet with the most rude and unhelpful assistant, did not understand my needs, understand how to process a refund form at point of purchase. I had to go to several other chemist, this was the only one I had a problem with
Visited April 2023
Superdrug Pharmacy has not yet replied.
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Review titled Superdrug Pharmacy
Rated 1 star out of 5
by Phil Barley - Posted on 04 November 2022
For months this year they run an intermittent service, the pharmacist is off sick, they can't get a temporary replacement. So the pharmacy remains closed, lights off but occasionally a member of staff may be in, unable to provide anything other than returning your prescription . This is what has happened to me. There is a complaints number at the front desk. I began to ring it, before it could even ring, a member of staff came out to see if I could assists. Time to move, at least there are several more reputable Pharmacies in Redruth.
Visited November 2022
Review titled Superdrug Pharmacy
Replied on 08 November 2022
Thank you for your feedback. We would like to apologise that the service you received did not meet our usual standards and for distress that this has caused. Unfortunately, due to unforeseen circumstances we have on occasion had to close the pharmacy. Please be reassured that in these events every effort is made to locate a Pharmacist however, in these unprecedented times this has not always been possible and we apologise for any inconvenience. We would like to thank you for using our Pharmacy over the years and hope to welcome you again in the future.