Superdrug Pharmacy
509-513 NORWOOD ROAD, WEST NORWOOD, LONDON, SE27 9DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Ravi
Rated 5 stars out of 5
by Wendy - Posted on 21 October 2024
Very clear with advice. Took time to explain felt very comfortable and happy with the help and support I was given.
Visited October 2024
Review titled Superdrug Pharmacy
Replied on 22 October 2024
Thank you for taking the time to share your experience and leave our pharmacy a great review. We pride ourselves on our service standards and patient care and hope that we will see you in our pharmacy again soon so we can support your healthcare needs.
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Review titled Not so great customer service
Rated 2 stars out of 5
by Anonymous - Posted on 07 June 2024
I went to Superdrug’s Pharmacy in West Norwood today, Superdrug was open but the pharmacy wasn’t. Both the pharmacy staff were late, no apology given. One of the staff complaining about his train had taken him to another station and not stopping at His station and that he had to get another train. I had gone to pick up a prescription that was sent to the pharmacy last week, I was told that the had to prepare the order, having to wait a while for them to prepare. Given that they had the prescription since last week, shouldn’t it have been ready!! I am very disappointed with the service today. Very disappointed with their slowness in service delivery!
Visited June 2024
Review titled Superdrug Pharmacy
Replied on 10 June 2024
Thank you for your feedback regarding your experience at Superdrug West Norwood pharmacy. We would like to apologise that the experience you had did not match the standards we expected from our healthcare services and any inconvenience that this has caused. Please can you provide further details via any of routes below to help us investigate further and gather the necessary information to move this forward. Webchat: https://www.superdrug.com/contact Letter: Clinical Excellence Team, 51 Sydenham Road, Croydon, CR0 2EU Email: help@superdrug.com