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Telephone House Pharmacy

71 HIGH STREET, SOUTHAMPTON, HAMPSHIRE, SO14 2NW

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor pharmacy

    Rated 1 star out of 5

    by Anonymous - Posted on 28 November 2024

    My wife and I had our flu and covid booster jabs on 03/10/24 and to date 28/11 , they have not updated our NHS medical records. We have already been to the pharmacy to inform them of this issue and still there is no resolution. Our surgery keeps sending us invitations to have the above boosters as they are not aware we have already had these.

    Visited October 2024

    Report as unsuitable

    Telephone House Pharmacy has not yet replied.


  2. Review titled Poor service and communication

    Rated 1 star out of 5

    by Mrs AT - Posted on 13 December 2024

    We had our Covid booster and flu vaccines at the beginning of October 2024. The service has failed to update our NHS record. We have received multiple messages to contact our surgery for our vaccines. Despite calling in at the service( telephone house pharmacy) to raise our concerns no actions have been taken. Our records haven’t been updated to reflect we are up to date with our vaccines. Frustrating and infuriating.

    Visited October 2024

    Report as unsuitable

    Telephone House Pharmacy has not yet replied.