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Tesco Instore Pharmacy

CHESTERFIELD ROAD SOUTH, MANSFIELD, NOTTINGHAMSHIRE, NG19 7TS

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  1. Review titled Unhelpful and rude

    Rated 1 star out of 5

    by Kayleigh - Posted on 09 February 2024

    I’ve always had my prescriptions sent to Tesco pharmacy for the convenience to grab them when I’m doing my shopping. However, whenever I go to get something from there, it’s either never in stock and be told to try somewhere else or I’ve got to wait a few days. There also has always been this one particular lady work there who has always been so rude to me and speaks to me like I’m a child. I’ve always brushed it off thinking she’s probably having a bad day. I’ve also always taken my sons unused epi-pens there to be disposed of but last time two times I took them they said their bins were full. I’ve took them in most recently to have 2 ladies including the one that’s always rude to me say they’ve never taken them and I have to take them to my doctors surgery. I explained that I have always taken them there for them to rudely reply they’ve never accepted them I need to ask for a bin from my doctors and the council will collect it. I then made the effort to go to my doctors surgery to then hear “you have to take them to your pharmacy and we can’t give you a bin”. I’m so fed up of having to go out of my way to get what I need because this pharmacy doesn’t help in the slightest, everything for them is an inconvenience. They need some customer service training and to put a smile on their face!

    Visited February 2024

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