TESCO INSTORE PHARMACY
TESCO SUPERSTORE, MANCHESTER ROAD, NORTHWICH, CHESHIRE, CW9 5LYContact details and opening times
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Review titled Unprofessional Pharmacist
Rated 2 stars out of 5
by Anonymous - Posted on 12 September 2024
I called in to collect my prescription which I needed urgently but due to an error at the doctors had been delayed, but all sorted and they had confirmed it had been done. I arrived at the pharmacy, the head pharmacist was serving a customer as I waited patiently. Once that customer had been served he walked away to the back area then looked back at me and just said quite grumpily ‘5 minutes’ nothing more, no pleasantries, no sorry for keeping you waiting. He then proceeded to do whatever he was doing behind the waist high display cabinet. He was sorting through things and complaining under his breath about various things, and was clearly not happy about something. Then the other member of staff who was on duty came over to serve me. She was very pleasant and helpful and went to look for my prescription but couldn’t find it. The head pharmacist then looked up and spoke to me. He said it was here somewhere but they couldn’t find it so I would have to come back tomorrow. No apology, no sorry for the inconvenience. I said that without my medications I might not be here tomorrow because I did urgently need it. He just shrugged and went back to his sorting through paperwork. Fortunately the other staff member persisted and eventually found it. She was incredibly helpful, the head pharmacist on the other hand shouldn’t really be in a customer facing role with his arrogant, dismissive unhelpful attitude.
Visited September 2024
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