Tesco Instore Pharmacy
1 LEICESTER ROAD, RUGBY, WARWICKSHIRE, CV21 1RGContact details and opening times
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Reviews
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Review titled Does not answer the phone.
Rated 2 stars out of 5
by Anonymous - Posted on 12 July 2023
Having tried more than ten times to call the pharmacy, I had to give up and make an (unnecessary) trip to the supermarket store. When I got to the pharmacy counter to check on my prescription status, it could not be located in the first instance. Five minutes later, I was told that the prescription had been received from my GP three days earlier and that stock of my medication was not available from the pharmacy's supplier. Having known this information, I believe the pharmacist should have contacted me much sooner to advise on the supply problem, and direct me to an alternative pharmacy. Instead, the pharmacist did nothing until I visited in-person, left me waiting for medication which the pharmacist knew they were not receiving any time soon, and did not answer any of my multiple phone call attempts. Overall the services has been very unhelpful and disorganised.
Visited July 2023
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