The Cadge Pharmacy
105 PHILIP LANE, TOTTENHAM, LONDON, N15 4JRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting customer service
Rated 1 star out of 5
by Miss Nadine L - Posted on 23 December 2024
I waited over an hour to collect my son's SMA prem 2 milk. To only be told they had none available. I specifically asked the receptionist prior to putting in the prescription if they milk was available as I had to attend the hospital to spend time with my other premature baby. She assured me that it would be an hour, to be told sorry we have none available. Sorry was not going to feed my twins who eat every 2 hours. Disgusting, this pharmacy has gone completely down hill I won't be using it again. I advise all patients to find a new pharmacy in Tottenham.
Visited December 2024
Review titled The Cadge Pharmacy
Replied on 27 January 2025
Dear Miss Nadine L, Thank you for your feedback. We are very sorry to hear that you feel you have had a negative experience with our Pharmacy. Occasionally, during periods of high demand we will run out of items that we routinely stock and it appears in this instance an inadvertent miscommunication has occurred. Our staff care passionately about making sure everyone receives their prescribed items in good time, and hence their apologies at the time. Your review has been circulated to all staff and a meeting will be held to investigate your comments. We highly value all feedback, whether negative or positive, as it provides an opportunity for us to review our service standards and enhance our offering accordingly.
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Review titled Terrible Service
Rated 1 star out of 5
by Anonymous - Posted on 15 December 2023
This pharmacy has the slowest service ever! Even if you're at the surgery before lunch hours, they say it's more than a hour wait to pick up a prescription. It's the same story always.
Visited December 2023
The Cadge Pharmacy has not yet replied.