The Mall Pharmacy
Unit 3 Luton Mall, 46-48 George Street, Luton, LU1 2AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly Pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
All the staff here are very helpful and professional they are very knowledgeable they offer the flu vaccination and they personally delivered my medication to my home due to the fact that I had a fall at home and could not collect it they offer advice on different over the counter medication they have also done my blood pressure. I highly recommend this pharmacy they are so friendly
Visited November 2022
Review titled The Mall Pharmacy
Replied on 26 June 2023
Thank you for you kind review. We are pleased to be of service to you. We provide a whole range of services and advice to meet a wide range of healthcare needs. We hope to continue to support you in the future.
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Review titled Great service
Rated 5 stars out of 5
by Beverley Levy - Posted on 22 November 2022
I was encouraged to have my blood pressure taken at the Mall Pharmacy. I'm so glad I did. It turned out my blood pressure was high. Because of them sending the report to my GP, I was able to get an appointment to have an NHS health check. Staff in The Mall Pharmacy are so friendly and courteous. Thank upu all dough for all your help and advice. Would definitely recommend to anyone may need this service.
Visited November 2022
Review titled The Mall Pharmacy
Replied on 26 June 2023
Thank you so much for posting your review. Your feedback is important to us and I will pass your comments to the staff. Hope your high BP is now being managed and under control. Please continue monitoring your BP on a regular basis. Thank you.
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Review titled Friendly, welcoming and fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2022
The staff at this pharmacy are amazing. It is a small pharmacy but they are really warm and welcoming. I have been using them for a few years particularly for flu vaccine. I have a needle phobia and they really take the time to talk to you and calm you down and help prepare for the jab. I won't go anywhere else now. If you are walking by they will always wave and say hi to their customers. Its the little things like this that make a big difference.
Visited September 2022
Review titled The Mall Pharmacy
Replied on 17 November 2022
Dear Patient Thank you so much for your feedback. Our team has a huge amount of experience having administered thousands of flu as well as Covid Vaccination. We recognise that many people have fears and apprehension about needles/injections but we have skills and experience to ensure that any past bad experiences are forgotten after your experiences at this pharmacy. We take it as a challenge to ensure that everyone who has vaccinations here go away smiling and thinking "why was I worried?". Thank you so much for your kind words - they do mean a lot to us and motivate and inspire the team.