The Priory Pharmacy
CORNLANDS ROAD, ACOMB, YORK, YO24 3WXContact details and opening times
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Review titled Double Grinch Alert!
Rated 1 star out of 5
by Lena - Posted on 25 December 2024
I visited this pharmacy today, hoping for some assistance since it's connected to my GP. I’m dealing with all the classic signs of conjunctivitis—searing eye pain, redness, and irritation so bad I can’t even enjoy Christmas films with my son. In the past, I’ve been prescribed antiseptic drops and ointments for such symptoms, so I thought this would be straightforward. Well, think again. The staff here treated me with astonishing rudeness, bluntly declaring that I couldn’t possibly have conjunctivitis. The pain in my eyes suggests otherwise, but they didn’t bother asking questions or attempting to understand my situation. Instead, they just waved me off to the hospital, completely unfazed when I pointed out that this would leave my son alone on Christmas. I can't for the life of me understand why such unkind and unempathetic individuals are employed in a pharmacy—a place meant to care for people. A chatbot would’ve been more helpful, at least offering me a polite explanation or a shred of guidance. These two, however, couldn’t be bothered. Merry Christmas to them. I hope they find some empathy under the tree, but I won’t hold my breath.
Visited December 2024
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