The Reading Pharmacy
105 WOKINGHAM ROAD, READING, BERKSHIRE, RG6 1LNContact details and opening times
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Reviews
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Review titled great place
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
I am new to this country. I am suffering from chronic inflammatory disease. Doctor sent my prescription to this pharmacy. When I went over there to collect my medicines, it was a que of 3 people waiting. What I saw was really strange to me because I was not expecting that kind of behavior from this country. There was a gentle man who was having a chat with one of the employee, girl was trying to explain him something like surgery has not responded to the request... She was having a polite tone. in reply to her explanation that man shouted at her saying I want it now... He literally shouted. In her defense she said, "I am so sorry sir, I will try to chase the surgery for you". Manager also stepped with the polite tone and apologizing, she explained the whole situation to that man but no he was adamant. He left pharmacy just like that. Even if there is something this is not the right way to talk to anyone at all. I was surprised at the good behavior of the team. First of all the team is really hard working I would say. When there is a change of ownership obviously there is a change which is very organic. I don't know about previous owners. But its been 3 months that I am collecting my prescription from that pharmacy and they never fail to amaze me. If I have any question pharmacist is there to answer all of the questions. Secondly since I am also on repeat medication so I can understand the whole procedure of placing a repeat request than waiting for the prescription and collecting it. Even if the system is new for the people of uk as well. They need to have a little bit patience that is my opinion. In short they are open to listening all my medical problem and trying to solve it to the best of their ability. Everyone greet you with a smile and positive attitude. I would recommend that to everyone.
Visited May 2023
The Reading Pharmacy has not yet replied.
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Review titled Very under par pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2023
This pharmacy has gone downhill since change of owners after covid. No one picks up the phone and when some one does they seem stressed and unhelpful. Sorry to have to leave but need to go for a better service.
Visited April 2023
The Reading Pharmacy has not yet replied.