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The Reading Pharmacy

105 WOKINGHAM ROAD, READING, BERKSHIRE, RG6 1LN

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Patient ratings and reviews

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Reviews

Displaying 11 to 12 of 12

  1. Review titled Terrible service

    Rated 1 star out of 5

    by Anonymous - Posted on 23 December 2022

    Yeah they're not the best here. Never answer a phone so means a walk down there to see where your prescription is this week and what excuse they will have for why it's been forgotten. They are very rude in there. There's one really lovely staff member who has been in since before the new lot took over. The rest though? Lazy, ignorant and allow people they know to cut the queue no matter how long you've waited. Dare pull them on it and you get a right look off them. Have had the wrong medication given more than once. I honestly think whoever oversees contracts for prescriptions needs to look into this pharmacy. I've also had them shout at me and seen others get shouted at for asking what's going on, although not had the "concerns on medication" one so feel for the reviewer who had that. In this job you need to be sociable and have a good level of customer care skills. The staff here have none, it's like you're intruding on them having a social life when you walk in. It used to be busy here but not anymore, the general chat in the village is go elsewhere.

    Visited December 2022

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  2. Review titled Prompt service

    Rated 5 stars out of 5

    by Sanjoy Paul - Posted on 22 December 2022

    I went there almost a month back to buy medicines for blood pressure and cholesterol.The people over there are knowledgeable. Service is prompt

    Visited November 2022

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