Throckley Chemists
TILLMOUTH PARK ROAD, THROCKLEY, NEWCASTLE UPON TYNE, NE15 9PAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Throckley Chemists.
Reviews
-
Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
The lady pharmacist was so friendly and helpful. I was visiting relatives and realised I didn’t have my medication, so I went to the pharmacy to see if I could obtain an emergency supply. I was very relieved when they said no problem despite being very busy. The staff were very friendly and all had a smile on their faces. I would highly recommend this pharmacy above others.
Visited February 2025
Throckley Chemists has not yet replied.
-
Review titled Rude
Rated 1 star out of 5
by Anonymous - Posted on 27 August 2024
Twice recently I have been to Throckley Chemist. There are no pleasantries, no hello, no how can I help - just a backward tilt of the head and a sullen face! There can be numerous staff behind the prescription counter who all ignore the fact you are there until someone decides to finish their conversation and deign you with their presence. Standing in queue behind 1 person who was getting served, after serving, staff member walked away to chat with others before coming back to tilt her head at me in acknowledgement of the fact I was waiting to be served. Have advised Throckley GP surgery to never send any of my future prescriptions there as I would rather drive 20 miles to pick up prescription!
Visited August 2024
Throckley Chemists has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
The staff are kind and always happy to help. The pharmacist was brilliant helping me with my new medicine.
Visited March 2024
Throckley Chemists has not yet replied.
-
Review titled Lovely Staff
Rated 5 stars out of 5
by Mary - Posted on 11 April 2024
I have quit vaping with the help of two lovely ladies at this chemist, They were very helpful to me always happy to help, if it wasn’t for them I would still be vaping ,I can’t thank them enough , also not just vaping but collecting my own and my husbands prescription is smooth and easy ,it’s a great little chemist and actually feel they help more than the actual doctors . Thanks very much again for all your Help and keep up the good work for us Quitters.
Visited March 2024
Throckley Chemists has not yet replied.
-
Review titled Not patient friendly
Rated 1 star out of 5
by Anonymous - Posted on 06 February 2024
The pharmacy is now not reachable by phone at all. They have had a temporary number for months and now they either just let it ring, or it seems to be off. When I finally got it to ring today it would appear they disconnected the call rather than answer. I have always phoned to order my prescription 2 days before I want to collect so it is ready for me otherwise you have to stand waiting for ages for them to make it up. The majority of the staff are unfriendly and you never recieve an apology when they make mistakes, which they do surprisingly quite often, I have had items missed, double quantities given, and even tablets which would expire before I took them all. Someone needs to look into this especially as they are our only local pharmacy.
Visited February 2024
Throckley Chemists has not yet replied.
-
Review titled Don’t bother
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2024
No landline number and temporary mobile number for patients to ring. Temp number has been a mobile for 6 months now. Constantly turned off and haven’t been able to get through and have to go down to order each month now. What do immobile housebound patients suppose to do??? Never get an apology and the staff didn’t even care when I told them their phone was off. Suppose to get home delivery but what’s the point when you have to go there to order. Don’t even give out number - like the secret service or something!!
Visited January 2024
Throckley Chemists has not yet replied.
-
Review titled dissapointing
Rated 2 stars out of 5
by Anonymous - Posted on 17 August 2023
4mths running pescription of 5 items sent out with all but one missing also wrong item sent out fed up with having to point this out get a grip
Visited August 2023
Throckley Chemists has not yet replied.