Vernons Chemist
41 LOWER NEWPORT ROAD, ALDERSHOT, HAMPSHIRE, GU12 4QBContact details and opening times
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Reviews
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Review titled Really helpful
Rated 5 stars out of 5
by AJD - Posted on 23 July 2024
I have a scald on my hand from yesterday which was developing blisters and went there for advice, the pharmacist was very professional and reassuring about how to treat it and what to look out for, very thorough.
Visited July 2024
Vernons Chemist has not yet replied.
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Review titled Refusal of service
Rated 1 star out of 5
by Caroline - Posted on 02 May 2023
I went to this pharmacy on May 2nd to try and collect my HRT. The dispenser was okay to put my prescription through but then the pharmacist came over and asked “If I was one of her regulars” I said no and then she refused to fill my prescription because she was saving it for her regular people. I understand there is a shortage, but to refuse service when she had the availability to do so I don’t think I’d right.
Visited April 2023
Review titled Vernons Chemist
Replied on 03 May 2023
Dear Caroline thank you for your feedback. My colleague tried to explain that there is a current shortage of certain HRT products, including the one you required. Despite this, we do have a very small supply and a large number of patients to which we owe this product. Hence we supply this product to those we owe it first, as and when they tell us they have run out. This is the reason we couldn't accept another prescription for this item. Apologies if this wasn't adequately conveyed to you yesterday and I've passed your feedback to my colleagues who spoke to you yesterday. Kind regards Vernons Chemist