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Villapharm Ltd

36 THE STREET, CAPEL ST MARY, IPSWICH, SUFFOLK, IP9 2EE

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Unbelievable

    Rated 1 star out of 5

    by Anonymous - Posted on 07 May 2024

    Made an appointment for my frail octogenarian father to have a Covid jab in 6th May. Fantastic I thought, as not working that day so can save my precious leave for his numerous medical appointments. Had confirmation email, at least 2 texts which was grand. Set out in the cold and rain and arrived at Villapharm at 3.30. Nothing. Lights off, door locked, no one about. Stood like a lemon with freezing cold, dripping wet father in utter disbelief for a few minutes. No number to call. Gave up and trudged home cold and soaking wet. But not before another prospective jabbie arrived and chatting to them about the extreme incompetence.

    Visited May 2024

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    Villapharm Ltd has not yet replied.


  2. Review titled Not a good experience

    Rated 1 star out of 5

    by Anonymous - Posted on 30 April 2024

    I took my 97 year old mother for a covid booster at an appointment time booked on the NHS website. We were ten minutes early for the appointment. We were told the vaccinations finished for the day ten minutes earlier and they didn’t do appointment times anyway. They only offered a walk in service. I’m not sure if this is a problem with the pharmacy or with the NHS website or both but given the time involved - the distance to travel and the arrangements to be made it was a very frustrating experience. I think the NHS does a great job under enormous pressures but I think a lot of people would be very grateful if admin issues like this could be ironed out as quickly as possible.

    Visited April 2024

    Report as unsuitable

    Villapharm Ltd has not yet replied.


  3. Review titled Cheered me up

    Rated 4 stars out of 5

    by Joan mayhew - Posted on 19 November 2022

    Went to pick up my prescription and I asked for a form for covid booster and flu and was told I could have it done now. It was my late husbands birthday so I was down and went in and the pharmacist was just lovely we chatted and laughed while he gave me my injections and he just cheered me up so I say thank you to him.

    Visited November 2022

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    Villapharm Ltd has not yet replied.