WELDRICKS PHARMACY
81 SANDRINGHAM ROAD, INTAKE, DONCASTER, DN2 5JAContact details and opening times
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Reviews
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Review titled Dismal practice
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2023
The staff in this store are lazy and unprofessional. Despite ordering my prescription 3 days before going to collect it they say it is not ready although they have the prescription. I was told I must allow 7 days from ordering before attempting to collect it. This is not acceptable for any pharmacy.
Visited October 2023
WELDRICKS PHARMACY has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 23 September 2022
Once again unable to collect a prescription because they will not have a pharmacist until 2pm. This is happening all too often
Visited September 2022
Review titled WELDRICKS PHARMACY
Replied on 26 September 2022
Good afternoon Thank you for contacting us regarding your recent visit to Intake and the challenges you have had with your medication. Please accept my sincere apologies for any inconvenience this may have caused you. Throughout the COVID pandemic, community pharmacy has been the only healthcare environment in the heart of the community, open and consulting with patients face to face. We therefore take any closures very seriously and avoid this situation as much as possible. I can assure you that we do everything in our power to ensure that the communities we serve do not experience pharmacy closures. Unfortunately, due a shortage of pharmacists in the community, caused in part due to NHS policy creating 1000s of new roles for Pharmacists in GP practices and also as a result of Pharmacists being recruited to work in NHS and GP vaccination centres, there is a national issue of pharmacy closures of this nature. This has been further impacted, as have many other NHS services, by isolations resulting from COVID19 infections. A pharmacy cannot legally operate normally without a pharmacist meaning that it does impact on our patient’s ability to collect their medication, have their medication dispensed or buy certain products from our branches. We take our responsibilities very seriously in sourcing pharmacists for all of our branches and where we cannot we work tirelessly to reduce the impact on our patients.” I have spoken to the branch team who have confirmed they have spoken to you and made sure you had access to your medication. Once again, please accept my apologies for the challenges you faced. Please do not hesitate to contact us if you require any further information or assistance in any way. As per standard NHS complaint procedure guidelines, we advise that if you are unhappy with our response to your complaint, you may ask the Health Service Ombudsman for a review of your case. The Health Service Ombudsman is an organisation that carries out independent investigations into complaints about UK Government departments and their agencies, and the NHS in England – with the aim of improving public services as a result. You may contact the Health Service Ombudsman by: Visiting www.ombudsman.org.uk Calling the complaints helpline 0345 015 4033 (Mon – Fri 8:30am – 5:30am) Emailing phso.enquiries@ombudsman.org.uk Faxing: 0300 061 4000 Writing to: The Parliamentary & Health Service Ombudsman, Millbank Tower, Millbank, London. SW1P 4QP
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