WELL
26 SHIELDS ROAD, BYKER, NEWCASTLE UPON TYNE, TYNE AND WEAR, NE6 1DRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent customer service
Rated 5 stars out of 5
by Excellent staff support - Posted on 10 July 2024
I had a problem with my medication issued I contacted my gp who issued a new prescription so I contacted the pharmacy this morning & spoke with a member of staff I explained the urgency etc of medication she was so helpful & reassuring and promised to contact me as soon as my medication was ready which she did. I have to say she went above and beyond her duties today she is a credit to the company.
Visited July 2024
Review titled WELL
Replied on 23 July 2024
Hello, Thank you for so much for taking the time to share your positive experience with us. The branch area manager and regional operations manager have visibility of these reviews, so they will have congratulated the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team
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Review titled Great service
Rated 5 stars out of 5
by Mr s j currie - Posted on 17 August 2022
Pharmacy and staff are a credit 2 kerrs and knights Pharmacy very helpful and customer service spot on keep up the good work you do
Visited August 2022
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for taking the time to share your positive experience with us. We just want to assure you that the branch area manager and regional operations manager have visibility of these reviews, so they will have congratulated the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team