WELL
271 WALLASEY VILLAGE, WALLASEY, WIRRAL, MERSEYSIDE, CH45 3LRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Used to be good
Rated 2 stars out of 5
by Anonymous - Posted on 17 September 2024
Used to be a good pharmacy, since its been turned into Well+ there were some organisational improvements but generally it is going downhill in terms of convenience. Sign on the desk now stating sating that you need to order your prescription seven days in advance of collection due to prescriptions going through a central Well depot. Another sign stating that they no longer order prescriptions from GPs. Does not open at all on a Saturday!
Visited September 2024
Review titled WELL
Replied on 08 October 2024
Hello, Thank you for your feedback, we are very sorry to hear of your experience when visiting one of our well pharmacies, we are very sorry to hear of your recent experience. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will have addressed this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team
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Review titled excellent service!
Rated 5 stars out of 5
by Gillian Walker - Posted on 04 May 2023
Lovely staff, helpful and sympathetic. Did not have to wait too long for my prescription and the pharmasist was very helpful and understanding - she spoke in such a way that I could understand.
Visited May 2023
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for taking the time to share your positive experience with us. We just want to assure you that the branch area manager and regional operations manager have visibility of these reviews, so they will have congratulated the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team