WELL
71 HIGH STREET, BENTLEY, DONCASTER, SOUTH YORKSHIRE, DN5 0APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible
Rated 1 star out of 5
by Daniel - Posted on 29 April 2024
They **never** answer the phone. I’ve been instructed before to ring up just for them to put me through to endless beeps and a message that tells me to try again later or to **text** their 01302 number. Ridiculous.
Visited April 2024
Review titled WELL
Replied on 23 July 2024
Hello, Thank you for your feedback, we are very sorry to hear of your experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will have addressed this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 18 October 2023
Constantly hangs up the phone mid-ring at different points of each attempt so it's obvious that someone is there and intentionally doing so, rather than an 'unreachable' dropped call
Visited October 2023
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team