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WELL

10 PRINCE EDWARD ROAD, SOUTH SHIELDS, TYNE & WEAR, NE34 8PS

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Reviews

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  1. Review titled Changing my pharmacy

    Rated 1 star out of 5

    by Mark Riella - Posted on 19 February 2024

    Have a monthly prescription with a lot of medication, rarely do I get it all together having to make a return journey, waiting times are ridiculous.They have just argued with my wife that I am taking too much of one of my medications then apologised after realising they were reading my son's prescription.I am still short of some meds which means having to go back again Very very poor service and I know I'm not the only person who feels this way.

    Visited February 2024

    Report as unsuitable

    Review titled WELL

    Replied on 26 April 2024

    Hello, Thank you for your feedback, we are very sorry to hear of your experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will have addressed this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team

    Report as unsuitable