WELL
206 BAWTRY ROAD, WICKERSLEY, ROTHERHAM, SOUTH YORKSHIRE, S66 1AAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about WELL.
Reviews
-
Review titled prescription never ready
Rated 1 star out of 5
by julia - Posted on 14 October 2023
every month picking my mothers monthly presciptions up i end up having to go back and forth over few days as they are never ready or i only end up with couple of weeks worth,this becomes very difficult when working full time and looking after elderly mother. The annoying thing is that when my mother had them delivered they was there before 12pm on the friday of each month, i had to unfortunatly cancel delivery as mum became confused and didnt deal with medication correctly but since canceling its been nothing but trouble and stressful.
Visited October 2023
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team