WELL
THE OLD SALVATION HALL, 74 BLACKBURN RD, BIRSTALL, BATLEY, WEST YORKSHIRE, WF17 9PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practise
Rated 5 stars out of 5
by Linda Bordman - Posted on 25 May 2023
Staff always excellent very helpful and polite. If i need anything they are always ready to order for me. Very reliable chemist.
Visited May 2023
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for taking the time to share your positive experience with us. We just want to assure you that the branch area manager and regional operations manager have visibility of these reviews, so they will have congratulated the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team
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Review titled What a lovely Pharmacy!
Rated 5 stars out of 5
by Christina Forbes - Posted on 21 October 2022
I am a 63 year old woman with a fear of needles & have had to have my husband with me to hold my hand when I had the previous 2 flu jabs & 3 Covid jabs. I had booked myself & my husband in for an appointment for the Autumn Covid Booster for a few days time at Knights Oakwood Pharmacy & called in to the Pharmacy today to ask if we would be able to have the flu vaccine at the same time as the Covid vaccine, (as I was unable to get through on the phone to ask). The Pharmacy Technician in the reception area overheard & offered me both vaccinations whilst I was there. I told her that I had a fear of needles & needed my husband to hold my hand, so she offered to hold my hand in his place. I didn't feel rushed or pressurised, more coaxed into it so I subsequently had both vaccinations given to me by her lovely colleague whilst having my hand held. This made a very scary (for me) experience a very much more pleasant experience. I was blown away by their empathy, understanding & care. What a lovely Pharmacy - highly recommended.
Visited October 2022
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for taking the time to share your positive experience with us. We just want to assure you that the branch area manager and regional operations manager have visibility of these reviews, so they will have congratulated the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team