WELL
1 THE SQUARE, HYDE, CHESHIRE, SK14 2QRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shambles
Rated 1 star out of 5
by Stephen turner - Posted on 21 December 2024
Prescriptions never ready on time. Always have to wait in crowded shop area for service. On this occasion not ready to collect as usual however offered to deliver it later the same day. Did not arrive. Phoned following morning sorry it will be this morning we didn't have a driver yesterday. Some of the medication was urgent. Why offer to deliver if no driver available. My suggestion, go elsewhere where they care about service avoid at all costs.
Visited December 2024
Review titled WELL
Replied on 23 December 2024
Hello, Thank you for taking the time to share your review regarding one of our well pharmacy stores. We are very sorry to hear your experience. We would like to assure you that the branch area manager and regional manager have visibility of these reviews and will have addressed any issues directly with the pharmacy team. If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. Thank you once again for sharing your review with us, we apologise for any inconvenience caused. Kind Regards, Well Customer Operations Team