WELL

SEA MILLS SURGERY, 2 RIVERLEAZE, SEA MILLS, BRISTOL, BS9 2HL

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Reviews

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1. Review titled Seems disorganised

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 23 February 2023

   Recently their system was down so unable to retrieve any prescriptions; generally not very helpful; out of stock & not helpful about what to do instead; slow service & no acknowledgement of people waiting; customer service not great

   Visited February 2023

   Report as unsuitable

   Review titled WELL

   Replied on 08 March 2023

   Hello, Thank you for your feedback; please accept my apologies that your experience has fallen below the high standards you should be able to expect when you visit a Well pharmacy. The Regional and Area Operations Managers responsible for this pharmacy have been informed so that they can address your experience with the pharmacy team. Please accept my apologies again and thank you for taking the time to share your concerns. If you wish to discuss this further, please contact us by emailing hello@well.co.uk. Kind regards, Well Customer Operations Team

   Report as unsuitable

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