WELL
14 CHURCH STREET, SHILDON, CO.DURHAM, DL4 1DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not like chemist used to be
Rated 1 star out of 5
by Brenda Hall - Posted on 16 November 2024
Went for medication for vertigo and got something completely different. Never get anything right at this chemist since Well took over, even with home deliveries, because nobody answers door ( occupier housebound and unable to get to door) they take medication back to chemist. If there was a decent chemist in the town I would be changing
Visited November 2024
Review titled WELL
Replied on 23 December 2024
Hello, Thank you for taking the time to share your review regarding one of our well pharmacy stores. We are very sorry to hear your experience. We would like to assure you that the branch area manager and regional manager have visibility of these reviews and will have addressed any issues directly with the pharmacy team. If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. Thank you once again for sharing your review with us, we apologise for any inconvenience caused. Kind Regards, Well Customer Operations Team