Wellfield Pharmacy

Wellfield Medical Centre, 53-55 Crescent Road, Crumpsall, Manchester, M8 9JT

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Reviews

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1. Review titled Poorly stocked and non existent customer service

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 10 May 2024

   I booked myself in for a Covid vaccine jab via the NHS app and turned up on time at the pharmacy. I told the young lady at the counter why I was there and she looked confused and asked if I had a confirmation email for my appointment which I then showed her on my phone. She asked me to take a seat. A minute or so later a man came to me from behind the counter and spoke to me as well as another customer who had turned up for an appointment to tell us that they had no vials of vaccines and asked that we come back on Tuesday and he'll fit us in. I found this to be very disappointing as I'd taken the time off from work for this appointment and other than an very brief "sorry" there was no other explanation nor compensation from the pharmacy for our wasted time. Why are you displaying appointment times on the NHS app if you are ill-prepared? Now I remember why I don't use this pharmacy for prescriptions.

   Visited May 2024

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   Wellfield Pharmacy has not yet replied.

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