West Point Pharmacy
UNIT 5, WEST POINT RETAIL PARK, RANSON ROAD,TOTON, CHILWELL,NOTTINGHAM, NG9 6DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled First Class Pharmacy
Rated 5 stars out of 5
by Mr Lichfield - Posted on 19 August 2023
The advice and patient care from this pharmacy has been very exceptional and simply the best. I highly recommend this pharmacy. I came with my mother-in-law for some advice regarding her current health condition and the pharmacist took his time to go in depth to explain and provide advice on how to manage and treat her condition. He was very polite, showed empathy to us and gave us reassurance. Although the pharmacy was very busy, he still gave us his time and for that we are very grateful. Thank you so much!
Visited August 2023
West Point Pharmacy has not yet replied.
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Review titled Excellent Practice.
Rated 5 stars out of 5
by Kevin Key - Posted on 21 August 2023
My wife and I have been using West Point Pharmacy since we moved back to this area in 2003. We have always had first a class service. The staff are always approachable and friendly. When a new medication is prescribed they always discuss it with you and I even received a phone call to enquire to whether I had had any side effects. We have seen many pharmacists and staff over the years but I have to say the current team are excellent.
Visited August 2023
West Point Pharmacy has not yet replied.
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Review titled Fantastic, helpful, friendly service from everyone
Rated 5 stars out of 5
by Justine - Posted on 01 September 2023
I always use this chemist not just because it’s close to my doctors and other shops, but the staff and pharmacist are so helpful and nice. Nothing is ever too much trouble and their communication is helpful E.g.advising prescriptions are ready. The shop is well stocked and no matter how busy they are the service they all provide is very organised, helpful, caring and with a smile.
Visited August 2023
West Point Pharmacy has not yet replied.
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Review titled Helpful advice
Rated 5 stars out of 5
by Stephen Hodkinson - Posted on 08 August 2023
I want to the pharmacy to check whether my old blood pressure monitor was working correctly. The pharmacist offered to lend me an ambulatory blood pressure monitor for 3 days. When I returned it, he printed out the results and took me through them carefully, advising me to show them to my GP. I am very impressed by this level of care.
Visited August 2023
West Point Pharmacy has not yet replied.
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Review titled Above and beyond!
Rated 5 stars out of 5
by Gary Turley - Posted on 26 July 2023
I've been using Westpoint Pharmacy in Chilwell for the last couple of years. All the staff are very helpful and courteous. I've had some recent issues trying to get hold of a new medication and they have gone above and beyond in trying to resolve the problem for me. Keep it up!
Visited July 2023
West Point Pharmacy has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2023
Used this pharmacy many times. Staff are pleasant and professional. When I have had prescription problems they sorted it out speedily. They message you when prescriptions are ready and discuss them with you on handover. If you are on a new prescription they follow up by ringing you some days later to see if there any problems. First class service.
Visited July 2023
West Point Pharmacy has not yet replied.
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Review titled Informative team
Rated 5 stars out of 5
by Paul - Posted on 14 July 2023
Very nice, polite staff in my local pharmacy. Very close-knit team all working together. Each time I visit, same great experience. Thank You.
Visited July 2023
West Point Pharmacy has not yet replied.
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Review titled Good service, always friendly
Rated 5 stars out of 5
by Susan Dickinson - Posted on 26 July 2023
I confess I originally selected this pharmacy because there is free parking, and Lidl is in the same block which is usually handy. However, I stick with West Point because the staff are always friendly and helpful, and they sort problems out. They ring if there is a problem with medication and are good at keeping customers updated. It's sometime quite busy with a constant flow of customers (especially lunchtimes) but they do have seating if you have to wait a few minutes.
Visited July 2023
West Point Pharmacy has not yet replied.
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Review titled Great Pharmacy
Rated 5 stars out of 5
by C.Myatt - Posted on 15 July 2023
Very friendly staff who are happy to serve you. Always very helpful and offer alternate solutions. Quick prescription service as always.
Visited July 2023
West Point Pharmacy has not yet replied.
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Review titled Friendly and helpful pharmacy
Rated 5 stars out of 5
by David Eley - Posted on 31 July 2023
I have been using the West Point Pharmacy for 3 years, and throughout that time there has never been any problems with the availability of my prescription. I have recently started to use the "Blood Pressure Check" service, and the pharmacist made sure that I fully understood the reading that had been obtained.
Visited July 2023
West Point Pharmacy has not yet replied.