Westbury Chemist
84-92 STREATHAM HIGH ROAD, STREATHAM, LONDON, SW16 1BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service!!
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2024
This pharmacy is by far one of the best I have used. The staff here are really efficient and always happy to help in whichever way they can. I came into the pharmacy this morning to get some advice and the counter assistant who helped me was extremely knowledgeable and was able to suggest a suitable product to use. So happy with the service, I will be making this my regular pharmacy.
Visited May 2024
Westbury Chemist has not yet replied.
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Review titled Horrendous - rude and ableist
Rated 1 star out of 5
by Anonymous - Posted on 26 May 2024
Absolutely horrendous. The pharmacist yelled at me down the phone so loudly that my partner who was sitting a metre away could hear it. Terrible customer service, rude, and frankly cruel to scream at a mentally ill person for just trying to get their medication. Avoid this pharmacy like the plague if you are chronically ill or disabled - they will not treat you with the bare minimum of human decency.
Visited May 2024
Westbury Chemist has not yet replied.
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Review titled Traditional Chemist experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
We have lived on Westbury Park for just under 37yrs and have witnessed the usual evolution of life and specifically in this case the variance of chemist experience offered over time. We have seen most recently the failure of one of the largest brands, Lloyds. In my opinion their business strategy failed due to forgetting one thing, customer service. The Westbury Chemist did take time to take over and re establish control, which did frustrate some. However, personally I now feel that things have settled and the service offered takes me back to my youth where they will offer help, support and even order in anything specifically desired. The team seem knowledgable friendly and relaxed, creating a welcoming experience. Life is cyclic so I for one are enjoying the return of service.
Visited February 2024
Westbury Chemist has not yet replied.
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Review titled Always very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2024
I have been using Westbury Chemist regularly for many years and always received prompt, reliable and very friendly service.
Visited January 2024
Westbury Chemist has not yet replied.
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Review titled flu jab
Rated 2 stars out of 5
by Anonymous - Posted on 01 December 2023
I went to the pharmacy to get the flu jab, I thought that the value of the vaccine would be normal as in other places, but to my surprise I had to pay £29.99, it is a real abuse of the price, I think someone should control this type of abuse, they charge what they want, I started to investigate on the internet, and the prices range from 8.99, to 16.99, I hope someone does something about this kind of theft that does not deserve to be called something else.
Visited November 2023
Westbury Chemist has not yet replied.
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Review titled Cannot be contacted by phone
Rated 2 stars out of 5
by Anonymous - Posted on 19 August 2023
I tried to contact this pharmacy to discuss my emergency prescription which needed to be ammended. They simply left me on hold for over 30 minutes whilst I was allegedly 'first in line ' I hung up. They simply do not answer their phone. If you want to speak to them you must attend their premises in person. I ended up going to another pharmacy to get my prescription.
Visited August 2023
Westbury Chemist has not yet replied.