WHALE HILL PHARMACY
256 BIRCHINGTON AVENUE, WHALEHILL, ESTON, MIDDLESBROUGH, CLEVELAND, TS6 8BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awkward and unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 08 January 2024
So after arriving and been told my script wasn't ready would have to wait 30 mins as she told me on the phone,maybe a wait I waited !... I then ask about 30 mins later if will be much longer as she can see I have 12 week old baby with me ! Pharmacist on lunch won't be back till 2.30 another 20 mins I explained when I called they advised would have to wait but won't be problem someone else will do it and also why say 30 mins when i got there !baring in mind the same person I'm talking to already confirmed when I arrived that she was one one the phone!!! Less then a min later she gives me my prescription! So after standing there for 30 mins she could have infact done it the whole time. Poor service Pure awkwardness from staff So rude Called doctors as I left and changed Pharmacy moving forward
Visited January 2024
WHALE HILL PHARMACY has not yet replied.
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Review titled Not helpful
Rated 1 star out of 5
by Anonymous - Posted on 08 January 2024
I find that at least for the last 3 occasions of using staff are unhelpful and usually complaining about other said staff why waiting ! Also been made to wait unnecessarily ! My repeat gets sent same date each month was told to call last time to make sure ready normally wait 10 mins ! Call before to say on way and when I get here claim only just received! Not true and then made to wait again Won't be using moving forward Would rather send else where
Visited January 2024
WHALE HILL PHARMACY has not yet replied.
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Review titled Never answer the phone
Rated 2 stars out of 5
by Anonymous - Posted on 02 November 2023
I’m disabled so can’t go to the pharmacy in person so I rely on talking to them over the telephone. But they never answer!
Visited November 2023
WHALE HILL PHARMACY has not yet replied.