Wilkinson Pharmacy
203 LIGHTBOWNE ROAD, MOSTON, MANCHESTER, M40 9DDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Wilkinson Pharmacy.
Reviews
-
Review titled Non-compliance with customer act 2005
Rated 1 star out of 5
by Craig Henderson - Posted on 18 November 2024
I recently had a very disappointing experience at Deane pharmacy. I purchased a wrist splint at 16:36, but upon realizing I had bought the wrong one, I returned to the pharmacy at 17:01 to exchange it. Despite the product being unopened and in its original packaging, the staff refused to accept the return, citing store policy. This is in direct violation of the Customer Act 2005, which allows for the return of unused goods within a reasonable timeframe. To make matters worse, I was forced to buy another wrist splint because they wouldn't accept my return. I even left the incorrect wrist splint at the shop. This experience was incredibly frustrating and has left me very dissatisfied with the service at this pharmacy. I hope they review their policies and train their staff better to comply with consumer protection laws.
Visited November 2024
Wilkinson Pharmacy has not yet replied.