Willows Pharmacy
2 OLD CHURCH ROAD, TERRINGTON ST JOHN, KING'S LYNN, PE14 7XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled badly organized
Rated 1 star out of 5
by Anonymous - Posted on 23 October 2024
Received 3 texts about the time of me appointment for a covid jab time 12.05 23/10/24 when I arrived 20 people waiting outside 4 smoking ask about what time 2 hour wait Why not text people and say 2 hour wait Vert disappointed with your pharmacy does nobody care R G Ward
Visited October 2024
Willows Pharmacy has not yet replied.
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Review titled Hour delay in covid booster appointment
Rated 3 stars out of 5
by Anonymous - Posted on 04 October 2024
I booked a Covid booster online for 12.30pm on 3/09.2024. Arrived on time at chemist and booked in. Told by staff there is an hour delay. I cancelled my appointment as I could not wait for an hour or probably more. I also travelled a round trip of approx 16 miles to get to this chemist. It would have been nice if I had received a text or Email of this delay. I am now looking for a walk in service or chemist in Wisbech for my covid booster can not find one yet.
Visited September 2024
Willows Pharmacy has not yet replied.
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Review titled Rude staff
Rated 1 star out of 5
by Anonymous - Posted on 18 September 2023
This is the second time my prescription has been mixed up. This time I was given an emergency prescription by my doctor who said it would be ready at lunch time. When I arrived at 16:00 hours (feeling this would be more then enough time for an emergency prescription to be ready) I was handed a prescription bag which was stapled shut paid for this prescription and left the pharmacy. Once outside the door and no doubt still on their camera I opened the prescription to find it was not my emergency prescription but a table I have never been given before. I stepped back into the pharmacy and explained this was not my emergency prescription (again I was on camera and at no time was I rude) unfortunately this could not be said for the lady who was serving. There was no need for her rudeness. This is not the first time the customer service at willow’s pharmacy has been shocking. There was no need for her rudeness.
Visited September 2023
Willows Pharmacy has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2023
I have had nothing but trouble with my prescriptions since the last phamasist left. They did not tell that they stopped repeat ordering and then when I followed their new procedure they failed to order my prescriptions and I had to contact the doctors to sort out their mistake. They then missed one of my drugs and then asked me to return the whole prescription??? Very poor service
Visited February 2023
Willows Pharmacy has not yet replied.