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Witterings Pharmacy

WITTERINGS MEDICAL CENTRE, CAKEHAM ROAD, EAST WITTERING, WEST SUSSEX, PO20 8BH

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 21

  1. Review titled Unfailingly helpful

    Rated 5 stars out of 5

    by Sue - Posted on 13 October 2024

    Over the last few months the hospital has been optimising my regular medication. This has involved quite a few changes and includes tablets subject to nationwide supply issues. I don't think we realise how complicated it can be for parmacists to keep their stocks relevant to our needs in a timely manner - a big thank you, particularly to the kind soul who went over and above liaising with the surgery, logic was applied the same day. Throughout the counter staff have remained cheerful, courteous and professional - approach calmly with a smile and 'thank you', they work hard!

    Visited October 2024

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  2. Review titled Dissapointing

    Rated 3 stars out of 5

    by Antony Cartwright - Posted on 07 October 2024

    I booked a COVID-19 and flu booster jab for my elderly mother at this pharmacy on the NHS website. Her appointment time came and went and she was eventually told she would not be getting her jabs because they had run out of time, there was only my mother and one other to do but they refused and would not offer an alternative date. In her 80s, my mother was left bewildered and disappointed but eventually made her way home. If a pharmacy offers this service and is bookable through the NHS they should have the capacity to fulfil their obligations and not turn elderly folk away, some of whom may have struggled to get there in the first place. Very poor show Witterings Pharmacy. With Two other Pharmacies in the village don't forget customers have a choice.

    Visited October 2024

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    Review titled Witterings Pharmacy

    Replied on 07 October 2024

    Hello Mr Cartwright, I am ever so sorry to hear about the service your mother has experienced here at our pharmacy. Please may you email us at pharmacy.fa595@nhs.net so that I am able to investigate this further. Thank you, Witterings Pharmacy Manager.

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  3. Review titled Very helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 September 2024

    The assistant could not have been more helpful sorting out problems with my prescription. She was very thorough and understanding. A great service.

    Visited September 2024

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  4. Review titled Terrible and awful pharmacy

    Rated 1 star out of 5

    by Teresa - Posted on 03 September 2024

    I have been trying to ring all morning and the same last Thursday and I am disgusted that no body answers the phone. The manager or who ever owns the place should not let this be happening.I only call out of emergency’s and if this is how they run there business and the way they let there staff carry on they should be ashamed of themselves, this used to be the best pharmacy in the village but no more as for now I will move and try one of the others and hopefully they may be better. It’s a terrible place. Even when I go in I have to wait until they find my medication and then be told can’t find it will get it delivered terrible service Tuesday o3/09

    Visited September 2024

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  5. Review titled Superb Service (with a smile)

    Rated 5 stars out of 5

    by Dee - Posted on 04 September 2024

    Outstanding service from my local pharmacy, staff always happy and smiley for their customers, albeit under pressure to keep everyone happy, feel as though they know all their customers personally which is lovely, also recently had an issue (my fault) as prior to going on holiday had stupidly forgotten to order specific medication and mentioned it and it was dealt with with such speed and professionalism cannot thank them enough. I would always recommend Witterings Pharmacy.

    Visited September 2024

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  6. Review titled Lovely pharmacy

    Rated 5 stars out of 5

    by Brigid - Posted on 16 September 2024

    I am overly amazed with how well this pharmacy treats their patients. I needed help with my medication and the blister woman was very helpful, she went as far as chasing up a medication for me and giving me some so I wouldn’t run out whilst waiting. This pharmacy has always shown respect and care for patients. Thank you for your support and services.

    Visited September 2024

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  7. Review titled Thanks To You All

    Rated 5 stars out of 5

    by Pauline Murphy - Posted on 19 August 2024

    My husband recently had a total knee replacement, as a result I have made several visits to the Witterings Pharmacy and have been treated with ultimate respect by all the staff members, a friendly, extremely professional and helpful group of people, nothing is too much trouble for them. Advice is given with confidence and good knowledge. Thank you all, we are so grateful for your help during a difficult time for us, we are so lucky to have you all in our village, what a service.

    Visited August 2024

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  8. Review titled Thank you

    Rated 4 stars out of 5

    by June s - Posted on 27 July 2024

    Would just like to say thank you, why is it there is no problems for the staff who can answer the phone on a weekend and never during the week, I phoned today and the phone was answered with no problems and very prompt was not left waiting for them to answer , i know it can be busy but there seems to be plenty of staff during the week days who can answer the phone so thank you very much.

    Visited July 2024

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  9. Review titled Joke of a pharmacy

    by Teresa - Posted on 24 July 2024

    I have spent days trying to phone the pharmacy regarding my urgent medication, I followed the new phone system and still cannot get any answer from them my friend even went in and while the pharmacy was not busy she was waiting and all she could hear was the phone ringing, when eventually served her was told no it was not there and they walked away, I have tried and tried many times since but still no answer I for one will not returning as the staff are so rude and miserable who just don’t seem to bother and have no interest to do the job or how to deal with there customers. As for nowon I shall be going to the pharmacy across the road

    Visited July 2024

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  10. Review titled A breath of fresh air

    Rated 5 stars out of 5

    by Anonymous - Posted on 30 July 2024

    I’ve been sitting looking through comments on wittering pharmacy, I don’t usually get involved with all that kind of stuff, but honestly guys, don’t you have anything else to do but moan. I have lived in this village for 40 years + I have saw many pharmacies come and go, and when wittering’s pharmacy came along it was breath off fresh air, very modern fresh outlook, clean and very enthusiastic staff, just what we needed, and with the wittering’s getting lots of new houses built, bringing more people to village of course the shops doctors and dentists are going get busy. So guys try to put yourself in their shoes, give them a break, my father used to say it’s nice to be nice. and that stood well with me to this day, saying please and thank you cost nothing but makes a difference to who you say it too. So guys give it a try.

    Visited July 2024

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