WORLE PHARMACY
146 HIGH STREET, WORLE, WESTON-SUPER-MARE, NORTH SOMERSET, BS22 6HGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible Practise
Rated 1 star out of 5
by Anonymous - Posted on 22 November 2024
Do not use... they take the order for a prescription never pass it on to the GP, and then blame me for the prescription not being ordered or ready.
Visited October 2024
WORLE PHARMACY has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 14 August 2024
Where do I start.... 1st Visit to the store - I place a repeat prescription for my child (2 items) and one for myself 2nd visit - When I went to pick up the prescriptions I was told the request was never made and to come back. 3rd visit - Told prescription was never made and to call back again. 4th visit - only 1 of my child's prescriptions was available and they said they never requested the second and would I run the details over to the doctors myself! After standing there is amazement they said they would do it. I had popped in on my lunch break so has no time to do their job. Not yet made it to my 5th visit but I have already nominated a new pharmacy as I no longer have faith that they will complete future requests. My prescription has been sent via post which I never requested. I have now been informed it couldn't be delivered as no one was in, yet I have been here all day. So how am I meant to get it now??? This is why I have always gone to pick up my prescriptions, to avoid instances like this. I say avoid and use a different pharmacy.
Visited August 2024
WORLE PHARMACY has not yet replied.
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Review titled Soooo good!
Rated 5 stars out of 5
by momountain - Posted on 14 March 2024
It starts with a smile and ends with exactly what was ordered, delivered with efficency, and another smile to send me on my way. Perfect.
Visited March 2024
WORLE PHARMACY has not yet replied.
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Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2024
I could not get my prescription anywhere so decided to call Worle Pharmacy and they managed to get it for me the next day. Very professional service. I will definitely use them from now on.
Visited December 2023
WORLE PHARMACY has not yet replied.
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Review titled Great customer service
Rated 5 stars out of 5
by Phil Churchill - Posted on 02 August 2023
Helped me out with an emergency dispensation when I messed up my repeat prescription. Friendly, humorous, efficient and mostly non-judgmental about the fact I usually use an online pharmacy (sorry!)
Visited July 2023
WORLE PHARMACY has not yet replied.
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Review titled Switched nominated pharmacy without permission
Rated 2 stars out of 5
by Anonymous - Posted on 22 May 2023
I recently collected a one off emergency prescription from this pharmacy. The service was efficient and quick but there was some pressure to switch from Pharmacy2U to them instead. I politely declined their offer. A few days later I received an email from Pharmacy2U telling me that they were no longer mum nominated pharmacy because someone had switched it round. I immediately phoned Worle pharmacy to challenge them politely on this. They said that they must have switched me by mistake. I told them clearly that I had not given them permission. I have no doubt that this switch was done intentionally in the hope that I wouldn't notice or couldn't be bothered to react. I am concerned that vulnerable members of the community might be exploited by similar actions from this pharmacy. I have switched back to the pharmacy of my choice not theirs.
Visited May 2023
WORLE PHARMACY has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Joe Magill - Posted on 08 April 2023
No more frustrations since taking over from Lloyds. Script always ready. Super service. Would highly recommend to anyone needing a Pharmacy that have ready what you need without having at least to wait for 15 minutes when collecting a repeat prescription or having to call back given that the prescription is being made off-site.
Visited April 2023
WORLE PHARMACY has not yet replied.