YOUR LOCAL BOOTS PHARMACY
ST. ANDREWS ROAD, BASINGSTOKE, HAMPSHIRE, RG22 6ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service, dirty shop no stock
Rated 1 star out of 5
by Mrs C Erraji - Posted on 16 December 2023
Taken 4 visits to get my prescription and still it’s not complete. Went in yesterday a dirt face mask and a tissue on the floor by a fixture went in today and still there. Mentioned it to a member of staff and they said “you need to get in touch with Boots about it”!!! there is no stock most shelves are empty when I queried this was told we can’t put stock out as they come through the door take it and just walk out. How can a business sell stick if it’s not on the shelves? This is not the kind of service I expect from a company like Boots!!!!!!!!!!!!!
Visited December 2023
YOUR LOCAL BOOTS PHARMACY has not yet replied.
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Review titled Terrible service
Rated 2 stars out of 5
by Emma mccafferty - Posted on 19 September 2023
Asked for headlice for myself and daughter my daughter already had headlice and my head was also seriously itchy I told the women I would need to treat myself the women says I would need to confirm it I told her well my daughter has them and my head is seriously itchy she made me go home and look in the mirror I confirm it and then go back down I have nit which I new I would have she new I would have I now need to find time to go back down I have 2 disabled children it's absolutely ridiculous and she sat there smiling at me s if she had one up on me when I said to her she quite clearly took pleasure in wasting my time
Visited September 2023
YOUR LOCAL BOOTS PHARMACY has not yet replied.
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Review titled Left standing
Rated 1 star out of 5
by Anonymous - Posted on 20 September 2023
Customers left standing no member of staff acknowledging no member of staff on checkout. Arrived for booked appt five mins early still standing waiting 10 mins later . Customers waiting for prescriptions that had not been dealt with , a staff member walking around telling customers she was new and basic could not help them with anything . Pharmacist acknowledged my presence came back 20 mins later to give me my flu jab . Appalling service many customers were elderly and just left standing ignored .
Visited September 2023
YOUR LOCAL BOOTS PHARMACY has not yet replied.
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Review titled Terrible Service
Rated 1 star out of 5
by Mark Hobley-Lloyd - Posted on 23 March 2023
Twice now this month I have received notification my prescription is ready to collect, both times have queued for more than twenty minutes I have been told it is not. On both visits there were multiple staff behind the counter, laughing and giggling but only one serving, despite there being more than half a dozen people waiting.
Visited March 2023
YOUR LOCAL BOOTS PHARMACY has not yet replied.