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Patient advice and liaison services (PALS) Aintree University Hospital

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

Now known as Patient Advice and Complaints Team.

Trust

Liverpool University Hospitals NHS Foundation Trust

This information was supplied by NHS website on 20 September 2024.