Contact us

• Address

  Ashcroft Complex Care Unit
  The Moorings
  Hockley
  Birmingham
  West Midlands
  B18 5SD

  Get directions (opens in Google Maps)

• Phone

  No information available

  Online

  Email

About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

Telephone: 0800 953 0045 (Available Monday to Friday 8am to 8pm)

Text: 07985 883 509

Fax: 0121 678 4456

Outside of customer relations opening hours our switchboard operates 24 hours a day Tel: 0121 301 0000 which can act as a signpost if required.

Trust

Birmingham and Solihull Mental Health NHS Foundation Trust

This information was supplied by NHS website on 7 March 2025.